VRHealth – Terms of Use

VRHealth Terms of Use

Last Revised: December 11, 2018

VRHealth Ltd., its subsidiaries and affiliates, (“VRHealth“, “we“, “our“, “Company”) welcomes you (the “User(s)”, or “you”) to our web-site, web-portal and to our mobile-application (respectively the “Site“, “Portal” and the “App“, and collectively ,our “Properties“). Each of the Properties’ Users may use them in accordance with the terms and conditions hereunder.

THE PROPERTIES ARE AVAILABLE ONLY TO INDIVIDUALS WHO ARE AT LEAST THIRTEEN (13) YEARS OLD (SEE FURTHER SECTION 23 BELOW) AND POSSESS THE LEGAL CAPACITY TO ENTER INTO THESE TERMS AND TO FORM A BINDING AGREEMENT UNDER ANY APPLICABLE LAW.  

  1. Acceptance of the Terms

By entering, connecting to, accessing or using the Properties and/or by installing and/or downloading the App on your mobile device and/or by clicking the “I Agree” button when setting your Account (as defined below), you acknowledge that you have read and understood the following terms of use, including the terms of our Privacy Policy available at: [https://www.xr.health/vrhealth-privacy-policy/] (the “Privacy Policy”) (collectively, the “Terms“) and you agree to be bound by them and to comply with all applicable laws and regulations regarding your use of our Properties and you acknowledge that these terms constitute a binding and enforceable legal contract between VRHealth and you. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT ENTER TO, CONNECT TO, ACCESS OR USE OUR PROPERTIES AND OUR APP IN ANY MANNER.

The services offered by the Properties (the “Services“) are available only to individuals who (a) are at least thirteen (13) years old; (b) have purchased a subscription; and (c) possess the legal capacity to enter into these Terms and to form a binding agreement under any applicable law.

  1. The Services: App and Portal

Our Services are intended to provide you with a wide range of immersive applications, games and content enhancing the physical and cognitive wellbeing (which includes the use of the Oculus Go headset). While using the applications, performance data is collected, analyzed and quantified, using advanced algorithms, providing the user with performance tracking insights. The Reports of the Services (as defined below) will be made available to you through our Portal. VRHealth will not share or distribute such Reports to others.

PLEASE NOTE THAT THE SERVICES ARE NOT A DIAGNOSTIC TOOL AND/OR A MEDICAL DEVISE AND DO NOT AND CANNOT REPLACE PROFESSIONAL MEDICAL ADVICE. THE PROPERTIES DO NOT PROVIDE OR CONSTITUTE PROFESSIONAL, MEDICAL OR PARAMEDICAL ADVICE OR HEALTHCARE SERVICES AND MUST NOT BE RELIED UPON AS SUCH. YOU SHOULD MAKE ALL MEDICAL OR HEALTH RELATED DECISIONS ON THE BASIS OF PROFESSIONAL ADVICE FROM A LICENSED PHYSICIAN OR QUALIFIED HEALTH CARE PROFESSIONAL WHO IS FULLY AWARE OF YOUR INDIVIDUAL CIRCUMSTANCES. ANY DECISION MADE OR ACTION TAKEN BY YOU BASED ON THE SERVICES OR THEIR OUTPUTS ARE AT YOUR SOLE RESPONSIBILITY AND LIABILITY. VRHEALTH WILL NOT ASSUME ANY RESPONSIBILITY FOR ANY LOSS, INJURY AND/OR DAMAGES INCURRED AS A RESULT, OR IN CONNECTION WITH, THE USE OF THE SERVICE AND/OR ANY DECISION MADE OR ACTION TAKEN OR NOT TAKEN IN RELIANCE ON THE USE OF THE SERVICE.

The Properties may also provide you with comprehensive information regarding, inter-alia, VRHealth’s services, concept, sales, news and so forth, including any other content related thereto such as contact information, videos, text, files, logos, button icons, images, data compilations, links, other specialized content, technical data, documentation, know-how, specifications materials, designs, data, the “look and feel” of the Properties, algorithms, source and object code, interface, GUI, interactive features related graphics, illustrations, drawings, animations, and other features obtained from or through the Site (the “Content”).

The App may include the sending of push-notifications, messages, emails, alerts via various means of communication. You can deactivate the push-notifications at any time by changing the notification settings on your device.

Use Restrictions

  • You may not (and you may not permit any third party to) unless otherwise explicitly permitted under these Terms: (a) use the Services for any illegal, immoral, unlawful and/or unauthorized purposes; (b) use the Services for non-personal or commercial purposes without VRHealth’s express prior written consent; (c) remove or disassociate, from the Properties and/or the Content any restrictions and signs indicating proprietary rights of VRHealth or its licensors, including but not limited to any proprietary notices contained in such materials (such as ©,™, or ®); (d) use any manual or automatic device, process or method, such as robot, spider, crawler, any search or retrieval application to access the Properties and retrieve, index and/or data-mine information; (e) interfere with or disrupt the operation of the Properties or the servers or networks that host them, (f) bypass any measures we may use to prevent or restrict access to the Properties; (g) copy, distribute, display, execute publicly, make available to the public, reduce to human readable form, decompile, disassemble, adapt, sublicense, make any commercial use, sell, rent, transfer, lend, process, compile, reverse engineer, combine with other software, translate, modify or create derivative works of any material that is subject to VRHealth’s proprietary rights, including VRHealth’s Intellectual Property (as such term is defined below), in any way or by any means, unless expressly permitted under any applicable laws; (h) create a browser or border environment around VRHealth Content; (i) frame or mirror any part of the Properties without VRHealth’s prior express written authorization; (j) transmit or otherwise make available in connection with the Properties any virus, worm, Trojan Horse, time bomb, spyware, or any other similar computer code, that may or is intended to damage or hijack the operation of any hardware, software or telecommunications equipment; and/or (k) infringe and/or violate any of the Terms.
  1. Registration and User Account

Visitors of the Site are not required to open an account. However, using certain features of the Service and/or the Interactive Areas (as defined below) requires you to open an account (the “Account“) by completing the registration form available on the Portal, as further detailed in our Privacy Policy. You may not have more than one (1) active Account. You must provide accurate and complete information when creating an Account and you agree to not misrepresent your identity or your Account information. You agree to keep your Account information up to date and accurate. Alternatively, registration can be done by using a personal social network account (namely, Facebook, Google, Twitter or Instagram, collectively “Social Network Accounts“).

You may not assign or transfer your rights or delegate your duties under the Account without the prior written consent of VRHealth. You must notify us immediately of any unauthorized use of your Account or any other breach of security and in such event, you must change your password immediately via the settings in the App and/or Portal. We cannot and will not be liable for any loss or damage arising from third party’s access to your Account through the registration information he/she has obtained from you or through a violation by you of these Terms, or for any unauthorized use of your password or Account or any other breach of security.

If you wish to cancel and remove your Account, please send us an e-mail of your request to: Privacy@vrhealthgroup.com. Your Account will terminate within reasonable time following your request, and from that date of termination you will no longer be able to access your Account (see further details in the Privacy Policy). Note that you will be able to edit or remove, at any time, any information contained in your personal Account. You may do so by using the Profile Setting button.

YOU ARE SOLELY AND FULLY RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF THE PASSWORD AND ACCOUNT AND FOR ALL ACTIVITIES THAT OCCUR UNDER YOUR ACCOUNT. CANCELLING YOUR ACCOUNT MAY CAUSE THE LOSS OF CERTAIN INFORMATION YOU PROVIDED US. WE DO NOT ACCEPT ANY LIABILITY FOR SUCH LOSS. HOWEVER, AND AS FURTHER DETAILED IN THE PRIVACY POLICY, PLEASE NOTE THAT WE ARE LEGALLY OBLIGATED TO KEEP MEDICAL INFORMATION EVEN IF YOUR ACCOUNT HAS BEEN TERMINATED, AND SUCH INFORMATION WILL BE DELETED ONLY WHEN AND IF ALLOWED ACCORDING TO APPLICABLE LAW.

  1. Subscription and Online Payment Processors

Use of the Portal and certain features of the App are subject to the payment of certain fees and are provided solely to Users who have acquired a monthly subscription in accordance with the monthly payment model specified in the “Service Plan” tab in the Portal (“Subscription“). VRHealth reserves the right to change the fees and prices for its Services and to change the types of features which require payment, at any time and at its sole discretion. Such pricing changes will NOT affect your already paid-up Subscription period. Existing Accounts shall receive an email notification of price changes at least thirty (30) days before such change takes place.

The Subscription is billed in advance for the upcoming month, or a prorated portion thereof, starting at the time of registration to the Service. Thereafter, your Subscription will renew automatically based on your plan’s renewal cycle. You will receive a receipt upon each payment received. You may change your Subscription plan or cancel your Subscription at any time via the “Profile Setting” page available in the Portal. All fees and other amounts paid are nonrefundable.

If you fail to pay your Subscription fee on time, or if your credit card payment information is entered in error or does not go through for processing and you do not update payment information upon our request, your entire Subscription may be suspended or cancelled.

Unless otherwise stated, our charges do not include any taxes, levies, duties or similar governmental assessments, including VAT, sales, use or withholding taxes assessable by any local, state, provincial or foreign jurisdiction (collectively “Taxes”). You are responsible for paying Taxes except those assessable against VRHealth based on its income. We will invoice you for such Taxes if we believe we have a legal obligation to do so.

Payments made via the Properties may be processed via certain online payment service providers (“Online Payment Processors”). For more information regarding this matter, please refer to our Privacy Policy. We may add or change the Online Payment Processors in our sole discretion. The Online Payment Processors enable you to send payments securely online using a credit card, debit card or bank account. We do not control and are not affiliated with such Online Payment Processors. These Online Payment Processors are independent contractors and have no employment or agency relationship with us. VRHealth is not responsible in any way for the actions or performance (or lack thereof) of the Online Payment Processors. The use of the Online Payment Processors is at your own risk. It is your responsibility to abide by all the terms specified by the Online Payment Processors in their terms of use and privacy policies. You acknowledge that you are fully assuming the risks of conducting any transactions via the Online Payment Processors.

  1. Privacy Policy

By agreeing to these terms, you acknowledge that VRHealth may collect, use and disclose your information as described in our Privacy Policy at [https://www.xr.health/vrhealth-privacy-policy/] which is incorporated herein by reference.

  1. License

Subject to the terms hereof, VRHealth hereby grants to you, and you accept, a personal, nonexclusive, non-commercial, non-transferable, non-sublicensable and fully revocable limited license (i) to download and use the App on your authorized mobile phone, device or tablet that you own or control, solely for the limited purpose of using the App for your internal non-commercial use, and for no other purpose, strictly in accordance with the Terms, the applicable Usage Rules (defined below) and applicable law; and (ii) to use the Service and the Content provided in the Properties in accordance with the terms included in these Terms.

To the extent you provide any feedbacks, comments or suggestions to VRHealth regarding the Service (“Feedback“), VRHealth shall have an exclusive, royalty-free, fully paid up, worldwide, perpetual and irrevocable license to incorporate the Feedback into any VRHealth current or future products, technologies or services and use such Feedback for any purpose all without further compensation to you and without your approval. You agree that all such Feedback shall be deemed non-confidential.

  1. Intellectual Property Rights

The Properties and the Content included therein and all intellectual property rights pertaining thereto, including, but not limited to, inventions, patents and patent applications, trademarks, trade names, service marks, copyrightable materials, and trade secrets, whether or not registered or capable of being registered (collectively, “Intellectual Property”), are owned by and/or licensed to the Company and are protected by applicable copyright and other intellectual property laws and international conventions and treaties. The Terms do not convey to you an interest in or to the Company Intellectual Property but only a limited revocable right of use in accordance with the Terms.

  1. Trademarks and Tradenames

Unauthorized use of any VRHealth’s registered or unregistered trademarks, service marks or logos and all other trademarks, service marks, trade names and logos which may appear on the Properties are prohibited and may be a violation of applicable trademark laws.

  1. Linking to VRHealth’s Site and Links to Third Party Sites

Unless otherwise set forth in a written agreement between you and VRHealth, you must adhere to VRHealth’s linking policy as follows: (i) the appearance, position and other aspects of any link to VRHealth Properties may not be such as to damage or dilute the goodwill associated with VRHealth’s name and trademarks; (ii) the appearance, position and other attributes of the link may not create the false appearance that your organization or entity is sponsored by, affiliated with, or associated with VRHealth; (iii) when selected by a User, the link must display the Site on full-screen and not within a “frame” on the linking website; and (iv) VRHealth reserves the right to revoke its consent to the link at any time and in its sole discretion. In the event that you link to VRHealth’s Properties you represent that your site does not contain content that is unlawful, offensive or infringing third party rights.  The Properties may contain links to websites operated by third parties. VRHealth provides these links to other websites for your convenience, and use of these sites is at your own risk. The linked sites are not under the control of VRHealth, and VRHealth is not responsible for the content available on the other sites. Such links do not imply VRHealth’s endorsement of information or material on any other site and VRHealth disclaims all liability with regard to your access to and use of such linked websites.

  1. Usage Rules

Since you may be downloading the App from a third-party platform, service provider or distributor (“Platform Provider“) your use of the App may also be governed by usage rules which the Platform Provider may have established and which relate to your use of the App (“Usage Rules“). Certain Usage Rules are described below, but other Usage Rules may apply and it is your responsibility to determine what other Usage Rules are applicable to your use of the App. You undertake to comply with all the applicable Platform Provider’s Usage Rules. In the event of a conflict between the Terms and the terms of any applicable Usage Rules, which relates solely to the Platform Provider’s representations, warranties, restrictions on use of the App, obligations, limitation of liability (to the extent applicable to the Platform Provider) and/or other provisions that impose any responsibility on the Platform Provider, the terms of the applicable Platform Provider’s Usage Rules shall prevail. Any download and/or use of the App by anyone prohibited by any applicable laws or Usage Rules from downloading and/or using the App is expressly prohibited.

Apple Inc.

The following applies to you if you downloaded the App from the Apple App Store (“Licensed Application”): You acknowledge and agree that (i) the license granted herein is limited to a non-transferable license to use the Licensed Application on an Apple branded device that you own or control, (ii) these Terms are solely between you and the Company, not Apple Inc. (“Apple”), and that Apple has no responsibility for the Licensed Application or content thereof, (iii) your use of the Licensed Application must comply with Usage Rules established by Apple, as set forth in the App Store Terms of Service effective as of the date you enter into these Terms, except that such Licensed Application may be accessed and used by other accounts associated with you via Apple’s Family Sharing or volume purchasing; and (iv) Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application.

In the event of any failure of the Licensed Application to conform to any applicable warranty, you may notify Apple, and Apple will refund you the purchase price you paid, if any, for the Licensed Application. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Licensed Application, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by these Terms of Use and any law applicable to the Company as provider of the App.

The Company and you acknowledge that the Company, and not Apple, is responsible for addressing any claims relating to the Licensed Application or your possession and/or use thereof, including, but not limited to: (i) product liability claims; (ii) any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.

You acknowledge that, in the event of any third party claim that the Licensed Application or your possession and use thereof infringes that third party’s intellectual property rights, the Company, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim. You acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of these Terms of Use, and that, upon your acceptance of these Terms of Use, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms of Use against you as a third-party beneficiary thereof.

  1. Interactive Areas

The Services offer an online platform for registered Users wherein they can interact with each other through private chat features and/or via social networks such as Facebook (“Interactive Areas“). You are solely responsible for your use of such Interactive Areas and use them at your own risk.

As a provider of such Interactive Areas, VRHealth is not liable for any statements, representations or User Generated Content provided by its Users and/or third parties in such Interactive Areas.

  • Any use of the Interactive Areas or other portions of the Properties in violation of the foregoing restrictions specified in these Terms, constitutes violation of these Terms and may result, inter alia, in termination or suspension of your rights to use the Interactive Areas and/or the Service.
  1. Special provisions relating to Third Party Components

The App may use or include third party software, files and components that are subject to open source and third party license terms (“Third Party Components“). Your right to use such Third Party Components as part of, or in connection with, the App is subject to any applicable acknowledgements and license terms accompanying such Third Party Components, contained therein or related thereto. If there is a conflict between the licensing terms of such Third Party Components and these Terms, the licensing terms of the Third Party Components shall prevail in connection with the related Third Party Components. You acknowledge that VRHealth makes no warranties or representations, express or implied, with respect to such Third Party Components. Under no circumstances shall the App or any portion thereof (except for the Third Party Components contained therein) be deemed to be “open source“ or “publicly available“ software. A list of Third Party Components that their licenses require certain notification, is available in the App or its documentation and will be updated from time to time.

  1. Changes to the Properties and Updates

VRHealth reserves the right to modify, improve, make any other changes to, or discontinue, temporarily or permanently the Properties and the Content without notice, at any time.

If VRHealth supplies to you any updates, upgrades and any new versions of the App (“Updates“) according to its then current policies, it may include automatic updating or upgrading of the App with or without any additional notice to you and the Terms will govern any such Updates unless these are accompanied by a separate license agreement which will prevail, and all references herein to the App shall include such Updates. For clarity, VRHealth has no obligation to provide Updates.

  1. Disclaimer of Warranties

THE PROPERTIES, THE REPORTS (AS DEFINED BELOW) AND THE CONTENT ARE PROVIDED ON AN “AS IS” BASIS, AND VRHEALTH, INCLUDING ITS VENDORS, OFFICERS, SHAREHOLDERS, SUB-CONTRACTORS, DIRECTORS, EMPLOYEES, AFFILIATES, SUBSIDIARIES, LICENSORS, AGENTS, SUPPLIERS (COLLECTIVELY, “VRHEALTH’S REPRESENTATIVES“), DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR NON-INFRINGEMENT, AVAILABILITY, THE QUALITY OF THE SERVICES OR IMPLIED WARRANTIES OF USE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND THOSE ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE. YOU MAY HAVE ADDITIONAL CONSUMER RIGHTS UNDER YOUR LOCAL LAWS THAT THESE TERMS CANNOT CHANGE.

WE DO NOT WARRANT THAT (I) THE USE AND OPERATION OF THE PROPERTIES IS OR WILL BE SECURE, TIMELY, ACCURATE, COMPLETE, UNINTERRUPTED, WITHOUT ERRORS, OR FREE OF VIRUSES, DEFECTS, WORMS, OTHER HARMFUL COMPONENTS OR OTHER PROGRAM LIMITATIONS, (II) THAT VRHEALTH WILL CORRECT ANY ERRORS OR DEFECTS IN THE PROPERTIES, AND (III) THE APP WILL BE INTEROPERABLE OR COMPATIBLE WITH YOUR DEVICE, OTHER SOFTWARE, HARDWARE, OR ANY EQUIPMENT, AND VRHEALTH AND VRHEALTH’S REPRESENTATIVES ARE NOT RESPONSIBLE FOR ANY LOSSES SUFFERED RESULTING FROM INTEROPERABILITY OR COMPATIBILITY PROBLEMS.

WE ARE NOT RESPONSIBLE AND HAVE NO LIABILITY FOR ANY ITEM OR SERVICE PROVIDED BY ANY PERSON OR ENTITY OTHER THAN VRHEALTH, INCLUDING ANY HARDWARE AND/OR SOFTWARE PROVIDED BY OCULUS FOR THE PURPOSE OF USING OUR SERVICES.

WE ARE NOT RESPONSIBLE FOR ANY CONSEQUENCES TO YOU OR OTHERS THAT MAY RESULT FROM TECHNICAL PROBLEMS (INCLUDING WITHOUT LIMITATION IN CONNECTION WITH THE INTERNET SUCH AS SLOW CONNECTIONS, TRAFFIC CONGESTION, OVERLOAD OF SERVERS, DELAYS OR INTERRUPTIONS) OR ANY TELECOMMUNICATIONS OR INTERNET PROVIDERS.

VRHEALTH DOES NOT OFFER A WARRANTY OR MAKE ANY REPRESENTATION REGARDING ANY CONTENT, REPORTS, INFORMATION, OR RESULTS THAT YOU OBTAINS THROUGH USE OF THE SERVICE (COLLECTIVELY, “REPORTS”) OR THAT THE REPORTS ARE ACCURATE, COMPLETE, ERROR FREE OR DO NOT INCLUDE FALSE POSITIVE.

USE OF THE PROPERTIES AND THE CONTENT IS ENTIRELY AT YOUR OWN RISK.

  1. Limitation of Liability

TO THE MAXIMUM EXTENT LEGALLY PERMISSIBLE, IN NO EVENT SHALL VRHEALTH, INCLUDING VRHEALTH’S REPRESENTATIVES BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, CONTRACT, NEGLIGENCE, TORT OR STRICT LIABILITY), INCLUDING WITHOUT LIMITATION, LOSS OF GOODWILL, PROFITS OR DATA AND BUSINESS INTERRUPTION, ARISING HEREUNDER, RESULTING FROM OR ARISING OUT OF THE PROPERTIES, THE REPORTS AND/OR THE CONTENT YOUR USE OR INABILITY TO USE THE PROPERTIES AND/OR THE CONTENT AND/OR THE FAILURE OF THE PROPERTIES TO PERFORM AS DESCRIBED OR EXPECTED; ALL REGARDLESS OF WHETHER VRHEALTH (OR VRHEALTH’S REPRESENTATIVES) HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ANY CASE, WITHOUT LIMITING THE GENERALITY OF THE FOREGOING AND TO THE MAXIMUM EXTENT LEGALLY PERMISSIBLE, VRHEALTH’S AND VRHEALTH’S REPRESENTATIVES’ TOTAL AGGREGATE LIABILITY FOR ALL DAMAGES OR LOSSES WHATSOEVER ARISING HEREUNDER OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE PROPERTIES, THE REPORTS OR THE CONTENT SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU, IF ANY, TO VRHEALTH FOR USE OF THE PROPERTIES OR $US1.00, WHICHEVER IS GREATER.

  1. Indemnification

You agree to indemnify, defend and hold VRHealth and VRHealth Representatives harmless from any loss, liability, claim, debts, expenses or demand, including reasonable attorneys’ fees, due to or arising out of your use or inability to use the Service and/or Properties and/or breach of these Terms and/or your violation of any third party rights, including without limitation any intellectual property rights or privacy right of such third party with respect to your use of the Service. Without derogating from the foregoing, we reserve the right to assume the exclusive defense and control of any matter which is subject to indemnification by you, which will not excuse your indemnity obligations hereunder and in which event you will fully cooperate with us in asserting any available defense. You agree not to settle any matter subject to an indemnification by you without first obtaining our prior express written approval.

  1. Amendments to the Terms

VRHealth may, at its sole discretion, change these Terms from time to time, including any other policies incorporated thereto, so please re-visit this page frequently. In case of any material change, we will make reasonable efforts to post a clear notice on the Properties and/or will send you an e-mail (to the extent that you provided us with such e-mail address) regarding such change. Such material changes will take effect seven (7) days after such notice was provided on our Properties or sent via e-mail, whichever is the earlier. Otherwise, all other changes to these Terms are effective as of the stated “Last Revised” and your continued use of the Properties on or after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes. In the event that the Terms should be amended to comply with any legal requirements, the amendments may take effect immediately, or as required by the law and without any prior notice. Changes to these Terms will not be applied retroactively.

  1. Termination

If you object to any term hereof, as may be amended from time to time, or become dissatisfied with the Service, you may terminate these Terms at any time by stopping your use thereof and this will be you sole remedy in such circumstances. In such circumstance and upon termination of these Terms in the event of your failure to comply herewith: (i) the license and all other rights granted to you hereunder will automatically terminate, (ii) you must immediately cease all use of the Service, delete and destroy all copies of the App in your possession or control and so certify to VRHealth if required by it, and (iii) the provisions of these Terms that, by their nature and content, must survive the termination of these Terms in order to achieve the fundamental purposes of these Terms shall so survive. Please note that failure to comply with any of use restrictions set forth in these Terms may result (at VRHealth’s sole discretion) in the termination of your use of the Service and may also expose you to civil and/or criminal liability.

We note that we can suspend or terminate your Account if we believe, in our sole discretion, that one (or more) of the following events have occurred: (a) there is risk to the security or privacy of your Account; (b) there is a threat to the security or integrity of our network or our servers; (c) suspension is needed to protect the rights, property or safety of VRHealth, its users or the public; (d) there is a basis for termination of your Account; (e) you have violated these Terms; and/or (f) we are required to by law.

  1. Export and the Location of the User

The Properties may be subject to applicable export control laws. The User agrees that he/she will not ship, transfer, or export the App into any country, or make available or use the App in any manner, prohibited by applicable laws. In addition, the User represents and warrant that (i) he/she is not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting“ country; and (ii) that the User is not listed on any U.S. Government list of prohibited or restricted parties.

  1. Availability

The Services’ availability and functionality depends on various factors, such as communication networks. VRHealth does not warrant or guarantee that the Service will operate and/or be available at all times without disruption or interruption, or that it will be immune from unauthorized access or error-free.

  1. Minors

To use the Service you must be over the age of thirteen (13). We reserve the right to request proof of age at any stage so that we can verify that minors under the age of thirteen (13) are not using the Service. In the event that it comes to our knowledge that a person under the age of thirteen (13) is using the Service, we will prohibit and block such User from accessing the Service and will make all efforts to promptly delete any Personal Information (as such term is defined in our Privacy Policy) with regard to such User.

  1. General

(a) These Terms constitute the entire terms and conditions between you and the Company relating to the subject matter herein and supersedes any and all prior or contemporaneous written or oral agreements or understandings between you and the Company, (b) these Terms shall be governed by, and will be construed under the law of England ; provided, however, if you are a resident of the United States, this Agreement shall be governed by, and will be construed under, the laws of the State of New York, United States of America, and you irrevocably agree to the exclusive jurisdiction by the federal and state courts located in the County of New York, in the State of New York, to settle any dispute which may arise out of, under, or in connection with these Terms. YOU AGREE THAT NO CLAIM ARISING OUT OF THESE TERMS OR YOUR USE OF THE SERVICES MAY BE BROUGHT AS A CLASS ACTION, (c) these Terms do not, and shall not be construed to create any relationship, partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between the parties hereto, (d) no waiver by either party of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. Any heading, caption or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof, (e) YOU ACKNOWLEDGE AND AGREE THAT ANY CAUSE OF ACTION THAT YOU MAY HAVE ARISING OUT OF OR RELATED TO THE SITE AND/OR APP MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED, (f) if any provision hereof is adjudged by any court of competent jurisdiction to be unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect while most nearly adhering to the intent expressed herein, (g) you may not assign or transfer these Terms (including all rights and obligations hereunder) without our prior written consent and any attempt to do so in violation of the foregoing shall be void. We may assign or transfer these Terms without restriction or notification, (h) no amendment hereof will be binding unless in writing and signed by VRHealth, and (i) the parties agree that all correspondence relating to these Terms shall be written in the English language.

  1. For information, questions or notification of errors, please contact:

If you have any questions (or comments) concerning the Terms, you are most welcome to contact us via the Portal or send us an e-mail and we will make an effort to reply within a reasonable timeframe: Privacy@vrhealthgroup.com

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