XRHealth is a virtual clinic that provides medical and therapeutic treatments via telehealth. Virtual reality (VR) therapy treatments are delivered via FDA-registered medical VR applications, guided by licensed clinicians.
Step 1: Sign up, tell us a little about you and your symptoms, and choose an XRHealth clinician.
Step 2: Meet your clinician on a live, online video evaluation, where your clinician performs a clinical evaluation and establishes a plan of care. Then, we’ll ship a VR Telehealth Kit to your home.
Step 3: Feel better! Show up to your telehealth appointments and complete your skilled therapy sessions with the VR Telehealth Kit. You’ll receive ongoing guidance from your XRHealth clinician during your plan of care.
Each XRHealth patient will receive a VR Telehealth Kit (on loan), which includes one virtual reality headset and two hand controllers. The VR headset is personalized for you by your XRHealth clinician, who loads the appropriate medical applications onto your VR headset. The VR Telehealth Kit will be shipped to your home address (we cannot ship to a P.O. Box). Shipping to and from is free.
All sessions are done remotely from home or wherever you are. You can use your telehealth kit wherever you’re comfortable, in an open space without obstacles, and where there is a stable internet connection.
In most cases, a physician referral or order is not required to start treatment with XRHealth. We will make sure to let you know if otherwise. However, having an order from your doctor will help our clinical team to make sure we render you the best care.
XRHealth is an in-network provider with most insurance companies. Co-pays, co-insurance and deductibles vary depending on your plan’s benefits. We deal with your insurance provider directly, so you can focus on your recovery. If your health insurance plan does not cover XRHealth, you can pay out-of-pocket for the service. Learn more about our affordable Direct Pay Plan.
You will be matched with a licensed XRHealth clinician based on a few factors like their specialty, availability, and location. Each clinician is licensed with the state(s) where they provide service and undergo a comprehensive onboarding and training process. Our clinicians include experienced and licensed physical therapists, occupational therapists, and speech-language pathologists. Our clinicians are enthusiastic about medical virtual reality and provide high-quality compassionate care to their patients.
Our medical VR applications treat specific health conditions. In rare situations you might not be eligible to use VR if it is contraindicated due to another medical condition. During your initial evaluation appointment, the XRHealth clinician will determine if XRHealth VR therapy is right for you. Regardless, XRHealth can help, as our clinicians are experts in telehealth and will provide the highest level of care from your home
Aside from being completely remote, XRHealth uses VR technology to assist your recovery like never before. Our applications are designed to not only guide you but also measure your performance. This is not possible with traditional recovery and gives your XRHealth clinician actionable data. Also, it’s fun! Traditional therapy can be monotonous and unimaginative. With XRHealth, you can expect to enjoy the VR exercise and may even need to stop yourself from using it too often!
This depends on the decision that you and your clinician set in the first session. In addition to weekly appointments, as you use your VR Telehealth Kit, your clinician will keep reviewing your progress and contact you with adjustments and guidance as needed. You can also set up video calls to ask questions and get in-depth reports of your recovery with your clinician.
Our VR applications are a mix of real and virtual environments, games, and exercises that are designed to be fun and effective. You might explore a forest, swing a sword, or swing your virtual fists. When you have the VR headset on, you’re immersed in a 360-degree virtual environment that will engage you in actions by either using your head, arms, or all body movement. This could be done standing or sitting. During the exercises, with the VR headset over your eyes, you will not see your real surrounding, which is what makes it feel as if you are in another world!
Currently, we provide services in CA, FL, GA, IL, MA, NJ, and NY (costs vary by state). We are regularly adding more locations so make sure to check with us.
No problem. Our VR Telehealth Kit comes ready to use. Each VR treatment has easy to follow tutorials, and don’t forget, you have your XRHealth clinician to guide you.
No. We provide all our patients with a compatible, easy-to-use VR headset that is pre-loaded with our applications.
We have found it’s easier and better quality when online video calls with a clinician are done on a laptop, computer, or tablet connected to the internet. However, if you have a smartphone with internet connection that can work as well.
Yes, your information is always secure, and we will never share your information unless you give us permission. Also, our systems are HIPAA compliant.